Since the implementation of the new
system, more than seven million customer transactions have been processed
in PolicyCenter. And we have continued
to make improvements and add new
features and products, including a new
Optional product called Extension UMP
in March 2017.
Consultations with the broker associations have been key and will continue, ensuring any enhancements made
to the system make sense for Autoplan
In 2018 we will be moving our fleet
and garage business and all remaining
additional products into PolicyCenter.
This means Autoplan brokers will be able
to use PolicyCenter to sell and service all
ICBC insurance products and policies.
Moving our commercial business into
PolicyCenter will be a significant change
for brokers, and like the implementation
of the new system in 2016, there will be
an initial learning curve for brokers and
ICBC as we familiarize ourselves with the
We know the hard work will be worth
it. Having all our insurance products and
customer information in one system will
allow ICBC and Autoplan brokers to better serve our mutual customers.
ICBC and Autoplan brokers have
worked together since the beginning of
the PolicyCenter journey and this partnership remains critical to setting us all
up for future success.
Many thanks to Autoplan brokers across
the province for their continued hard work
and their commitment to serving British
Columbians during these changes.
Wildfires and floods of 2017
Premier John Horgan, on Dec. 4,
launched an independent review of this
year’s unprecedented wildfire and spring
flooding seasons. Former MLA George
Abbott and Skawahlook First Nation
Chief Maureen Chapman will lead the
The review team will examine all
aspects of the province’s response to the
floods and wildfires of 2017 and will also
engage with British Columbians. The
team will deliver a report with recom-
mendations before April 30, 2018, that
can be used to inform the 2018 spring
freshet and wildfire season. The inde-
pendent strategic review complements
the BC Wildfire Service and Emergency
Management BC evaluations of this
year’s operations, currently underway.
The historic scope of 2017’s wildfires
and freshet events prompted an all-out
response by the B.C. government. This
included the declaration of a province-wide state of emergency on July 7 that
lasted for 10 full weeks – the longest in
the province’s history.
More than 65,000 people were displaced over the course of the wildfire
season. As of Nov. 30, 1,346 wildfires had
burned over 1.2 million hectares since
April 1. This is almost 10 times the 10-year
average for hectares burned in a fire
season (141,064 hectares).
As of Nov. 30, direct fire suppression
costs for this season (since April 1) were
estimated at over $564 million.
This year’s freshet and wildfire events
resulted in the largest Disaster Financial
Assistance Arrangements claim in B.C.’s
history, conservatively estimated at $400
million as of Nov. 30.
Businesses have traditionally implemented minimum-wage increases with
stoic acceptance, but Ontario’s recent
changes prompted restaurant chain Tim
Hortons to offset the increases by removing some employee perks, and the ensuing backlash made national headlines.
It’s an issue worth watching.
Ontario and Alberta have updated their
employment standards legislation; B.C.’s
new government is about to tackle it.
In Alberta, Bill 17, the Fair and Family-friendly Workplaces Act 1 provides for
unpaid leaves for long-term illness and
injury ( 16 weeks), family responsibility
(five days), bereavement (three days),
and child’s critical illness ( 36 weeks). Bill
17 received Royal Assent on June 7.
In Ontario, Bill 148, the Fair Workplaces,
Better Jobs Act 2, will increase minimum
wage to $15 per hour by 2019, impose
penalties for workplaces that deliberately
misclassify employees as independent
Win a trip to see the stars
Each of the four western Canadian insurance broker associations will be awarding
a trip for two to the 2018 MasterCard Memorial Cup, May 17 to 27. The Canadian
Hockey League is celebrating its centennial this year, and the Cup games are being
held in Regina SK to honour the league’s oldest team, the Regina Pats Hockey Club.
The contest prize includes airfare, accommodation and expenses. Invite your broker-
age clients to enter online at www.bestinsurance.ca starting in March. No purchase
necessary. The contest is part of the sponsorship of the Western Hockey League by
the broker associations and Wawanesa Insurance.